HOW TO BUY - RUSTGUY, INC. COMPANY POLICIES|
FREE EXPERT EVALUATION & ORDERING PROCEDURE:
Call and talk to a highly trained RustGuy® Rust Expert who will give you a FREE expert evaluation of your project and help you with all the details:
1. Determine the correct product(s) to use to get your project done.
2. Estimate how much you need and explain the application.
3. Quote product pricing and answer any questions.
4. Take your order with your preferred method of payment.
Price is quoted by your project - the product(s) you need. We make different product formulas for specific applications. Price depends on the formula and amount ordered. Your project may require a combination of products. We have packages combining products for your savings and convenience.
Call 888-RUSTGUY (888-787-8489) to get a FREE expert evaluation of your project and a price quote. Your RustGuy® Rust Expert will determine exactly what you need and calculate the best pricing for your order.
We manufacture and sell all our products. NOT AVAILABLE IN STORES. WE SHIP DIRECT TO YOUR DOOR. Your RustGuy® Rust Expert will process your order for shipment in the most economical way possible.
RustGuy® LIQUID FORMULA PRODUCTS (Prep Cleaner, Converter, Preventer, Aluminum Cleaner) are sold from one (1) gallon to 55 gallon drums. One (1) quart size of RustGuy® Rust Converter is available. A 20 oz. by nomenclature (13 oz. active product formula) aerosol spray can of RustGuy® Rust Converter is available.
RustGuy® POWDERED CONCRETE CLEANER formula is sold from 5 lb. to 550 lb. drum size.
WRONG, LOST AND DAMAGED PRODUCTS:
Wrong products will be replaced at no cost to customer provided customer has obtained a current return authorization (RA) number within five business days of delivery. Products lost or damaged during original shipping will be replaced at no cost to the customer after proper documentation has been received and verified by the shipping source.
RETURNS:Returns are NOT accepted on aerosol spray cans due to strict ORM-D regulations.
No returns will be accepted without a current return authorization (RA) number. Products returned without an (RA) number will be refused. The customer is responsible for any and all shipping and processing charges. Products for refund must be unopened, in original packaging and returned within five business days of delivery in undamaged and new condition. A current 50% restocking fee plus original shipping, packaging and processing fees will be deducted. Refunds are made to the original purchaser only. After five business days from the date of delivery, NO RETURNS will be accepted.
OUR COMMITMENT TO QUALITY:
RustGuy® products are formulated to perform beyond your expectations. All products are industrial strength, made for the most extreme applications and are safe to use. We have thousands and thousands of satisfied customers. Our mission is to make you a customer for life!
CALL TOLL FREE 888-RUST-GUY (888-787-8489)
FINALLY! ... GET RID OF RUST THE EASY WAY... PROVEN TO WORK!