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F.A.Q. - Frequently Asked Questions

Q. I have seen your TV commercials and magazine ads for RustGuy® Rust Converter for years. Who are you?  What is this product? How does it work? Is this a paint?
A. We are a chemical manufacturer that develops chemical formulas for the most extreme and demanding industrial applications. Every product manufactured is therefore industrial strength able to withstand intense abuse. We have carried our RustGuy® product line forward and specialize in any type of farm, ranch, heavy equipment, marine and automotive applications. Our RustGuy® product line has been the top choice of thousands and thousands of extremely satisfied customers for many years.

Our top selling formula is RustGuy® Rust Converter. This product is a blend of many chemicals (proprietary, secret formula) that stops the oxidation effect of rust on contact. Once the reaction is complete (usually within a few hours), the once rusted surface will now be rock hard and silky smooth. Best of all the rust will not return. This proprietary formula is NOT paint.  RustGuy® Rust Converter is a chemical treatment that stops rust for good!

Q. Does RustGuy® Rust Converter remove rust?
A. No. Removing rust and the methods used are old fashioned, completely ineffective and a throwback to the past. Let's review three (3) of the most popular methods:

1.  Sanblasting, Scraping, Grinding or the Wire Wheel: Here is where you shoot sand particles through a gun to rip away layers of metal getting down to bare metal. The result: Sand gets everywhere and into everything. You remove some but not all of the rust, go down to bare metal (which rust can come right back ovenight, if you do not move quickly) and deform the metal surface. This method does NOT work.

2.  Acid Rust Remover Treatments: Here you use an acid, the most popular being muriatic acid or jellied rust removers. The result: These acidic products are not only harmful but downright dangerous to you and your environment. Sadly, acids start working on rust but then run-out-of-gas leaving rusted surfaces behind. This is an ironic compromise because you are using dangerous substances that are more harmful to YOU than the RUST! This method will leave a surface that is still not completely free from rust. The rust will return very quickly.

3.  Rust Paint to Coat the Rusted Surface: Here is where you coat or paint a surface that is rusted. The result: Rust oxidation is much stronger than paint. If you try to paint (no matter how good or quality paint you have) or fill a rusted surface (without using our rust converter), the rust will come right back, bubbling through any coating you have applied, wasting your time and money and giving you considerable grief and aggravation. Remember you CANNOT COAT RUSTED SURFACES WITH PAINT!  IT WILL NOT WORK!

RustGuy® Rust Converter is your NUMBER ONE best choice to stop rust permanently. It is cost effective and will save you valuable time and considerable labor. Our formula CONVERTS rust into a stable, paintable surface that will NOT rust again. All you need to do is make sure you saturate the rusted surface with RustGuy® Rust Converter. Then walk away. The rust will NEVER return! 100% Guaranteed!

Q. Since your products are industrial strength, is it safe to use around humans, livestock and marine applications?
A. We are a "green" company. Industrial strength means effective, not harmful. The entire RustGuy® product line is completely safe to use and not harmful to humans, livestock, crops and will not pollute our waters. Everthing made is bio-degradable and environmentally friendly. 

Q. So what is the procedure and how do you apply your RustGuy® Rust Converter formula? Is it thick? Can you spray it?
A. First we need to make sure the surface is clean from ANY debris, meaning grease dirt, salt, oil, fuel residues, manure, urine, fertilizer etc. To assist the cleaning process we suggest to use our RustGuy® Rust Prep Cleaner Degreaser either with a pressure washer or in a bucket and brush. We purposely make RustGuy® Rust Converter thin in consistency so it will penetrate every crevice of the rust. You can use a brush, sprayer, roller or paint mitt ... just make sure to saturate the rusted surface completely. If you want to paint, use our RustGuy® Rust Preventer or RustGuy® Epoxy Bed-Liner to leave an incredibly tough yet beautiful finish. See our step-by-step page for complete details. http://rustguy.com/stepbystep.html 

Q. Will RustGuy® Rust Converter work on galvanized surfaces?
A. Yes! Our formula will work on ANY rusted metal surface including galvanized.

Q. What will RustGuy® Rust Converter if it comes in contact with "good paint" meaning no rust is present?
A. Unlike sandblasting, using acids or other rust removal methods, Our formula will NOT harm painted surfaces, rubber, electrical wiring, fuel lines, braking components or any other surface. Over these surfaces, it will dry like a clear primer.

Q. Does RustGuy® Rust Converter come in different colors?
A. No. This product is NOT paint. It does not coat a surface like paint but chemically reacts with the rusted surface to stop the oxidation. As part of the reaction, the rusted surface will get darker but more important than the color change, the rusted surface gets rock hard and silky smooth.

Q. Once I apply this product, can the surface be filled and painted?
A. Absolutely. RustGuy® Rust Converter will stop the rust permanently. You can now confidently use filler or bonding agents to plug holes and smooth the surface to your desired texture without the worry of the rust coming back ruining all your hard work. If painting is desired, we strongly suggest to use our RustGuy® Rust Preventer resin coating instead of paint. Available in a multitude of colors, it will outlast even the stongest of paints by many years. (Note: If we do not have your desired color, paint the surface with any paint you would like, then use RustGuy® Rust Preventer in Clear. This gives you the same protective coating and finish.) For more details see our RustGuy® Rust Preventer Page.
http://rustguy.com/rustpreventer.html

Q. We have dump trucks that haul very heavy loads like bricks, logs, cinder blocks and chunks of cement. It's hard time to keep the beds painted because they keep getting scraped and scratched. Worse is that the scratches expose the bare metal underneath so we are contstantly fighting rust. What do you suggest for this?
A. Our RustGuy® Epoxy Bed-Liner was specially formulated for this type of application. It is a very specialized 100% solids epoxy that unlike typical epoxies, has just enough surface flex to withstand tremendous surface aggression. It will not crack, chip fade or peel under the worst conditions. Much stronger than any spray-on or plastic liner, it is made to protect surfaces exposed to extremely aggressive conditions like heavy loading, hauling and dumping. RustGuy® Epoxy Bed-Liner is available in a large variety of colors or in clear coat. See our Epoxy-Bedliner page for complete details. http://www.rustguy.com/epoxybedliner.html

Q. Do you send samples? If not, what is the smallest quantity I can buy?
A. We do NOT send samples. The smallest quantity available to purchase is a 20 oz. aerosol spray can that covers approximately 50 sq. feet. The smallest liquid quantity available is one (1) gallon that covers approximately 350 sq. feet in a spray application and up to 500 sq. feet in a brush or roller application.

Q. Where can I buy your products? Do you sell them in local hardware or chain supply stores?
A. The RustGuy product line is NOT sold in retail sales outlets. We manufacture and ship all products directly to your door. By not having distributors you get the benefit of our industrial strength products without further retail mark-up.

Q. I saw you have a dealer network? What do they do? Don't they sell your product line?
A. Dealers do NOT re-sell the RustGuy® product line. They are contractors who use our products to do the jobs. If you are looking for product (or a local dealer to bid on your project) call us toll-free 866-RUST-GUY (866-787-8489.)

Q. How much do your products cost? Do you sell to individuals? Do I have to buy in large quantities?
A. Everyone is welcome to purchase our product line. Now you can get the benefit of industrial strength effectiveness in the quantity you need. Pricing depends on the quantity ordered. Call toll-free 866-RUST-GUY (866-787-8489) to speak with one of our rust experts for a free consultation. You will get product knowledge, expert advice and detailed pricing. The call and the consultation are absolutely free.

Q. I have used other products in the past that I bought locally and they didn't work. What makes your products so good? How do you compare with the competition?
A. We have NO competition. Almost all the products available in your local hardware, chain store or products available online are sold by distributors, NOT manufacturers. We are industrial manufacturers serving industrial, marine, farm and ranch markets with the safest yet most effective formulas available anywhere. There are NO PRODUCTS on the market that can compare with our RustGuy® product line. No company matches our guarantee. We stand behind every product sold with a LIFETIME MONEY-BACK POLICY.

Call Us Toll Free 866-RUST-GUY  (866-787-8489)

 

FINALLY! ... GET RID OF RUST THE EASY WAY ... GUARANTEED!